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Support

Your Data and Privacy

Updated: 7 April 2026

Your Data and Privacy

Postflo stores only the data needed to generate your content and personalize your experience. Here's what we keep, what we don't, and how long we retain your information.

What Data We Store

When you use Postflo, we store:

  • YouTube video URLs — the episode links you submit for processing
  • Generated outputs — show notes, titles, descriptions, captions, clip suggestions, thumbnail text, and SEO metadata created by Postflo Intelligence
  • Show Profile — your show name, host information, category, and description
  • AI Preferences — your 12 personalization settings that customize how outputs are generated
  • Account information — email address, subscription status, and usage records

What We Don't Store Permanently

Postflo does not permanently retain:

  • Audio or video files — we process your content but don't store the media files
  • Raw transcripts — transcription data is processed and discarded
  • Temporary processing files — intermediate data created during content generation is automatically deleted

How Long We Keep Your Data

Your data is retained as follows:

  • Active accounts — all stored data remains available while your account is active
  • Cancelled subscriptions — data is kept for 90 days after cancellation, then automatically deleted
  • Inactive accounts — accounts with no activity for 2 years are considered dormant and data may be deleted

Requesting Data Deletion

You can request deletion of your data at any time:

  • Individual episodes — contact support to delete specific episode data and outputs
  • Show Profile or AI Preferences — request removal of personalization settings
  • Complete account deletion — request permanent deletion of your account and all associated data

Data deletion requests are processed within 30 days. Some information may be retained for legal or billing purposes as required by Indian law.

Data Security

Your data is stored securely with appropriate technical and organizational measures to prevent unauthorized access. All data processing occurs within secure cloud infrastructure.

Contact and Legal Details

For data deletion requests or privacy questions, contact our support team.

Complete details about data collection, processing, and your rights are available in our full Privacy Policy. Postflo is operated by Strux Digital Pvt. Ltd., registered in India, and complies with applicable Indian privacy regulations.